The Eterna Exchange is a community-supported library of test questions available at no cost to debt
collection agencies who use Eterna. Owners, compliance officers and trainers of agencies can submit and
retrieve questions via the Eterna Exchange for the purpose of building customized and effective Eterna
testing programs. In today’s litigious society, compliance with federal or state regulations are increasingly
becoming key to an agency’s success, and even survivability.
Learn.net, the company behind Eterna, is providing the Exchange to facilitate the training and testing of debt
collectors in compliance, best practices, company policies and procedures, at no cost to the industry. The idea
behind the Eterna Exchange is for agencies and industry insiders to share their expertise with their community
by submitting, reviewing and editing test questions in return for an ever-expanding library of tests important
to their business.
Submit new questions to the Exchange Library on compliance or industry best practices to support the debt
collection industry at large.